Privacy Policy Statement

Flytonic.com takes the issue of privacy and security seriously. We assure you that all information collected by us is confidential and will not be shared or sold without consent. Personal information such as email addresses, names, and contact information are needed so we can communicate with you and provide you with the services you have requested.

What information do we collect and store?

We collect information from you when you register on our site, subscribe to our newsletter, or purchase one of our themes or products.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address and create a password.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Purchase Information

When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings

If you create an account, we will store your name, address, and email which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Payment Processing

We do not store any credit card information.  All transactions are made through a third party (PayPal) and are completely secure.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Newsletter Optin

If you opt-in to our newsletter, we will retain your email address and name.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To send periodic emails that offers news, promotional codes.
  • To update you on your order status or products updates.

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Deletion of your account or data

You can request deletion of your account data and login to your account on Flytonic to delete your personal data from your orders.  If you need any assistance please contact us for help.

Newsletter unsubscribe – you can easily unsubscribe at any time to newsletter by clicking the unsubscribe link at the bottom of emails.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

Contact

If you need more information please contact us.

Privacy Policy updated: May 23, 2018